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Bilingual Intake and Care Support Specialist

  • Bilingual Intake and Care Support Specialist is responsible for educating and informing new clients on doula services and extended benefits, completing intake process, insurance verification, and supporting client inquiries. Additional knowledge in doula care and practices (prenatal, labor/delivery, postpartum) is a plus. Must fluently speak and understand English + another language in a professional work setting.  Ability to problem solve and prioritize tasks. Team member as well as being comfortable working independently. Experienced, passionate and committed to doula and community birth work. Experience in startups, working remotely, and independent project management. A person with previous doula experience and/or understanding is an ideal candidate for this position.
  • This is an hourly, non-exempt position, up to 40 hours / week. This position will generally work business hours Monday – Friday (EST) but will have flexibility to work evenings, early mornings, and/or weekends in lieu of other hours. This position can move to salary after initial period of 3 – 6 months. Benefits include Wifi/Internet Reimbursement, Flexible Schedule, Work from Home, Continuing Education, and Opportunities for Advancement. 
  • Reports to Luz Mejia and Elizabeth Simmons
  • Starting Pay: $18.00 – $20.00 per hour 

How to Apply:: Submit cover letter, resume, and list of references to [email protected]. Application materials will be reviewed within 2 weeks. Positions will remain open until the spots are filled, there is no deadline to apply.

The Doula Network (TDN) is committed to diversity and provides equal opportunities in a respectful environment for all individuals and partnerships. TDN does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, pregnancy, physical or mental ability (including HIV/AIDS status), veteran status, military obligations, marital status, domestic partnership status or any other status that may or may not be protected by law or local policies. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all TDN employees, volunteers, clients and contractors.